COVID-19 Safety Statement

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The health and safety of our partners and employees is of the upmost importance, Canton has therefore implemented additional controls to limit the spread of COVID-19. Below is the list of measures we are taking.


Office employees
All Canton office employees are currently working from home.

Warehouse employees
Canton outsources all packing, storage and order despatch activities to a third-party logistics company which holds SALSA, FSA and FDA accreditations. The following additional measures have been taken by them to protect against the spread of COVID-19

  • Gloves, masks and full-face visors are available to all staff warehouse staff
  • Staff working in the tea packing room are required to wear gloves, a mask and a protective coat to cover their clothes, which is changed on a daily basis
  • Additional deep cleaning protocols are followed on a daily basis
  • Wall-mounted dispensers of hand sanitizer have been installed throughout the business
  • Anti-bacterial wipes are available to all personnel and in all the communal areas
  • Any staff manifesting symptoms of COVID-19 (fever, persistent dry cough, changes to/loss of sense of taste and smell) are immediately sent home, asked to self-isolate and to request a home test.
  • Posters have been put up across the site reminding everyone of the hygiene requirements (hand-washing, catch it/bin it/kill it; etc.)
  • 2-metre signage is provided across the site, with particular reference to the clocking in machines
  • Breaks have been staggered to minimise staff in the canteen
  • Staff on-site are required to maintain social distancing
  • Anti-fatigue mats are being used to aid social distancing (two metres apart)
  • All non-essential visits have been cancelled


Delivery drivers
Canton does not operate a delivery fleet. Our carriers are required to conform to Government guidance in relation to vehicle safety and sanitisation.



Are teas imported from China deemed ‘high risk’ products?

No. The following is an excerpt from the WHO’s ‘COVID-19 and Food Safety: Guidance for Food Businesses’

Potential transmission of COVID-19 via food
It is highly unlikely that people can contract COVID-19 from food or food packaging. COVID-19 is a respiratory illness and the primary transmission route is through person-to-person contact and through direct contact with respiratory droplets generated when an infected person coughs or sneezes.
There is no evidence to date of viruses that cause respiratory illnesses being transmitted via food or food packaging. Corona viruses cannot multiply in food; they need an animal or human host to multiply.’


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